Why can't I use EMP-022 digitizer pen with PF0730-I0WW in Windows?

To use EMP-022 with PF0730-I0WW, please follow below instructions to update firmware for EMP-022. 1. Please install the latest Pen Manager Driver for Windows first  2. Please click"Firmware download for using EMP-022 digitizer pen (Windows)" download FW file "WoodpadFWUpdate_V0111.zip".  3. Click to open "WoodpadFWUpdate_V0111.zip...

Why can't I use EMP-022 digitizer pen with PF0730-I0WW in MacOS?

Please follow below instructions to update firmware for EMP-022. 1. Please install the latest Pen Manager Driver for MacOS first. (1) Uninstall existing Pen Manager Driver for macOS (2) Reboot (3) Install latest Pen Manager Driver for macOS (4) Reboot (5) Open “Security & Privacy” > “Accessibility” > enable “DigitizerDriver”(If It’s alread...

How do I install ViewSonic Pen Manager for macOS?

Please follow below instructions to install ViewSonic Pen Manager for macOS. 1. Uninstall existing Pen Manager Driver for macOS 2. Reboot 3. Install latest Pen Manager Driver for macOS 4. Reboot 5. Open “Security & Privacy” > “Accessibility” > enable “DigitizerDriver”(If It’s already enabled, please disable & enable it again) 6. Open “S...

How do I replace the nib of ACP501?

Please follow the steps below to replace the nib of ACP501. 1. Unscrew it in a counter-clockwise direction.  2. Place the tip upright facing upwards.  3. Remove the old nib then insert the new nib into the barrel of the pen.  4. Screw the tip back in a clockwise direction to secure.

Why can’t I connect my ViewStylus ACP501 to my iPad?

It is possible that your iPad is paired with another stylus (Apple Pencil or other stylus). Please go to settings and disconnect by tapping "Forget this Device" on your iPad. Your ViewStylus does not need pairing, but make sure that you select the correct mode (green light for iPads, blue light for other touch-screen devices).

How long does the ACP501 take to charge?

A full charge takes about 1.5 hours from 0% and will last for up to 11.5 hours of constant use. *Note* A 10-minute charge is about to support around 1 hour of use.

What do the different color lights mean?

1. When in use：     Green light: iPad mode     Blue light: Capacitive device mode 2.  When Charging：      Constant red light: Charging      Flashing green light: Low power *The light will be off when the stylus is in charging

How do I switch between pen modes?

Please tap on the back of pen with your finger to switch the pen from iPad mode (green light) to Capacitive mode (blue light).

Can I use other stylus for ID2456?

Yes, ViewStylus ACP501 is compatible with ID2456.  However, you need to download firmware before you use.  Please download firmware by clicking the “ID2456 firmware update for ACP501” link. For more details about ACP501, please visit https://www.viewsonic.com/global/products/pendisplay/ACP501.

Is the WoodPad™ waterproof?

No, the surface of the WoodPad™ series are specially treated to prevent moisture and water splash.