Why the picture quality is not good while editing content by Signage Manager and export to NMP-302 then display on EP5520?

While editing content with Signage Manager, it will compress and save photo in lower quality. Please follow below procedures to replace the photo. 1. After finishing editing in Signage Manager, choosing “Export to USB”. 2. Open “File Explorer” and locate USB drive in SMIL/media folder. 3. Copy original photos to this folder and...

What's the Signage Manager newest version? How can I update it?

You can click "Help"-->"Check update" in Tool bar to check is your Signage Manager newest or not, if not, you can click "Download" to update your Signage Manager.

Why my EP5520T touch unstable? I place it near window.

EP5520T uses IR touch module, the sunlight will cause IR touch module abnormal, please place your EP5520T far away from sunlight.

Does NMP-302w and NMP580-W support touch content?

NMP-302w and NMP580-W support EP5520T touch function, you can use these two models with EP5520T, then you will have touch function.

The image is distorted from NMP-302w HDMI out, how can I do?

You can refer below steps to check the issue. 1. To reset the NMP-302w. 2. To replace the HDMI(extension) cable. If above steps can't solve the issue, it will be NMP-302w mainboard issue, you need to replace NMP-302w.

CDX5560 / CDX5562 Video Wall Installation Addendum

To avoid screen damage, always handle the display by the back handles.  Always place the display on a cushion pad after removal from the carton box. Please do not remove the rubber cushions around the display for a video wall installation.  You may remove the rubber cushions around the display for a single screen installation.

What are the requirements or limitation on the using cables of Videowall?

Support HDMI Ver. 1.4b DVI cable can't exceed 5M, otherwise, a DVI extender is required HDMI cable can't exceed 5M, otherwise, a HDMI extender is required LAN Cable can't be used to carry video signal directly Signal cable for each display should be separated from each other, twists cables together is not allowed Device for signal transmi...

What is iframe and why CMS software, Signage Manager and vSignage couldn't an inline frame?

Definition and Usage The <iframe> tag specifies an inline frame. Example An inline frame is marked up as follows: <iframe src="https://www.w3schools.com"></iframe> An inline frame is used to embed another document within the current HTML document. Browser Support Why Signage Manager and vSignage couldn't an inline fra...

Why I didn't see my contents displayed on the screen, when I publish the campaign from vSignage or Signage Manager?

Please make sure you following the steps.  a.  The windows admin of vSignage or Signage Manager and CDM displays or Eposters are in same LAN network . For example, first three groups of IP address are same . 192.168.1.xxx.   b.  You can use DOS commend "ping" to reach the display's IP address and frames have no loss. For example : c...

How to make sure the CDE4302 can meet the 350 nits brightness

According EE class A requirement we need to set default from 300-350 nits to 210-245 nits , but it may cause CDE4302 has lower brightness.  Here are the testing equipment and method for testing the 350 nits spec. 1. Using KONICAMINOLTA CA-210 or CA-310 pattern generator and color meter to get the following testing result. 2. Increas...