The Embedded Browser was updated to support more website services; however, the Chromium Embedded Framework (CEF) has the limitation on playing video in codec H.264. This new update has affected Whiteboard users to play videos encoded in the H.264 codec. Please advise users to convert the video into Mp4 or other supported formats.

This limitation influence users in myViewBoard Whiteboard for Windows v.2.64.4 and later, including features:
 

• Youtube Video Widget
• Google Drive in Whiteboard Embedded Browser

Videos found in different media platforms, the video codec information varies.

Youtube vidoes with codec H.264:

Google Drive shared video with H.264 codec shows error:

In the February version of our Whiteboard, the Embedded Browser was updated to support more website services; however, the development team will be working on a solution to resolve this issue.