Please check IFP/device/cable: 1.Check settings on IFP. a. Please check and make sure the correct input source is selected. b. Try different HDMI port on IFP. 2.Please check setting on laptop/PC. If a Windows-based notebook is connected, press "Windows Key + P" and make sure the Project settings is either on Duplicate or Ext...
According to USB 2.0 SPEC, the maximum USB cable length is 5 meters and that’s why we provide one 5 meters USB cable along with IFP display. If you need a USB cable longer than 5 meters, please use self-powered USB hubs or active (repeater) cables.
No, CDE7061T VGA Out only bypass the signal from VGA in 1 and VGA in 2, the annotation won’t be shown on second display.
It's a software limitation from MacOS. Please upgrade MacOS to v10.13 or later to solve the issue.
vBoard will be activated automatically while Internet in connected. Please make sure your IFP display is well connected to Internet.
Yes, IFP7550 can play 4K2K content.
The default time zone is +8 which can be changed at the initial setting stage by Set up wizard of ViewBoard Launcher. It will be auto sync-up later with internet connection.
1. Purchase the product key online or via Microsoft distributor. 2. Once you have the key, click “Start > Settings > Update & security > Activation > Change the product key”, then enter the new product key then click Next to Activate.
RAM and SSD are both standard interface, you can buy them on the market. For RAM, we suggest no more than 16GB x 2. (8GB x 2 for VPC10-WP)
If possible, please use the HDMI cable shorter than 5M. If really need to use 10M HDMI cable, please to purchase high quality HDMI cable.