Direct View LED DisplaySupport

After DVLED installation, how do I ensure consistent LED brightness?

Solution After replacing the LED module, you may find that the overall or edge brightness of the replaced module is different from other modules. Please adjust it according to the following debugging processes (click to view): Overall Brightness Edge Brightness

I'm a DVLED installer, what do I need to do after installation?

Solution Step 1: Turned on power to ensure all modules of the LED display are working properly. Used Vacuum Suction Tool to remove and reinstall any required LED modules Step 2: Dehumidification Maintenance Step 3: “Customer Maintenance Notice” explained to customer onsite. User reminded how to turn on/off the display (partition power)...

How do I update my DVLED Display's firmware?

Solution The LED display motherboard firmware can be set to update automatically or manually. To set to automatically update, please refer to "How do I set the DVLED Display to automatically update firmware?" If you don’t want to update automatically, you can also manually update via OTA or USB. The steps to manually update firmware can be...

What is the Vacuum Suction Tool used for on DVLED Displays?

Answer: The Vacuum Suction Tool is used for removing LED Modules (or LED tiles) from the DVLED Display. See "How do I remove LED Modules from the dvLED Display?" for more information on how to use the Vacuum Suction Tool.

How do I install LED modules on a DVLED display?

Answer: When installing the module, first align the edges with the adjacent LED module(s) and then carefully install the module onto the cabinet. If the edges are raised, lightly tap the edges of the module with your palm to make it fit. Note: Do NOT tap the LED Modules hard. If they are not going in after being lightly tapped, refer to this...

How many spare LED Modules are given for a DVLED Display?

Answer: According to the User Guides, the quantity of spare LED modules will vary by country. Please contact your regional ViewSonic sales office for further information.

Should DVLED installation be done with Power On or Power Off?

Answer: DVLED displays can only be powered on when the System Control Box has been installed. The LED Modules are to be installed after. However, when installing the LED Modules, it is recommended to install with the power turned on, in order to assess display issues. It's better to replace as you go, since finding an issue after many tiles...

What is the Cabinet installation order of the DVLED Wall-mount configuration?

The Cabinet installation order varies from the Floor Stand configuration. Please follow the steps in the respective order for the Wall-mount configuration: Cabinet C moved to the center of the installation position, and Cabinet B placed to the left side of Cabinet C Hex wrench used to help align and ensure no tile-to-tile steps before engagi...

What is the System Control Box installation order of DVLED Displays?

The System Control Box installation order is the same for the Wall-mount and Floor Stand configuration. Please follow the steps in the respective order for the System Control Box installation order: Seven system control box attachment points screwed down Control box Power cables: - Running from the back of the control box? - Running from ...

How many sets of Ethernet and Power cables need to be attached to DVLED Cabinets?

Answer: The number of Ethernet and Power cable sets that need to be attached from the System Control Box to DVLED Display Cabinets will vary depending on Cabinet quantity. Please refer to this link to find the Cabinet quantity for the appropriate model.