What to do if the image is too dim from the projector?

1.Please increase the Contrast and Brightness in OSD menu.   2.Check the light source level and make sure it’s on Full or Normal.   3.Turn off or reduce environmental luminance where the projector is in use.

Why are certain options greyed out in OSD menu?

When a digital signal is connected (e.g. HDMI, DisplayPort, DVI), there are certain options greyed out in OSD menu as preset settings that cannot be changed. Those greyed out settings will be available when an analog signal (e.g. VGA) is connected.

How to adjust the image size on a projector?

  The projector's image size is determined by the distance between the projector itself and the screen.   You can adjust the screen size by repositioning the projector, the image size and the distance needed will be shown in the projector user's manual.   Some projectors also come with a zoom ring for the finer adjustment.

What to do if there is no sound from the projector’s speakers when connected the PC/laptop to projector?

Please refer to this FAQ:   What to do if there is no sound from the monitor’s speakers when connected with PC/laptop?

How to download the latest drivers for my projector

Option 1: Download from the ViewSonic Website Go to http://www.viewsonic.com/us/downloads_section/ Enter the Product Name, Product series and model number. Select the driver based on the operating system of your computer. Once the file downloads, double-click to open and start the installation. If you select Save, double-click on the downl...

How to change the projector lamp in a projector?

The methods for changing the projector lamp (bulb) differ depending on the model of the projector. For accurate instructions, you can find lamp swapping instruction at ViewSonic product download page.   <Note> It is recommended that you use an authentic ViewSonic replacement lamp.  

How to purchase a lens for a projector

Or browse to your projector model in the Projector Accessories section of the ViewSonic Store.  If a Long Throw lens is available for your projector, it will be listed on the online store. Note: A Long Throw Lens is not available for all ViewSonic projectors. To check availability, or to purchase a long throw lens, please contact ViewSonic...

The projector fan stays on after the unit has been turned off

On some projector models, the fan will remain on after the unit has been shut down and in standby mode. This is normal operation for any model with the network feature that had been enabled. The feature can be disabled by selecting Menu>Option>Network > Off. If the Network feature is enabled then expect the fan to remain on at a lower speed w...

What to do if there is a shadow or double image on the projector screen?

Analog extension cables, adapters, docking stations and longer cables may be prone to generate ghosting, lines, double images, or poor focus. The improper shielding of the extension cables will cause a shadowing or ghosting effect due to mismatch of the input impedance between the video source, the video cable, and the projector. Please use th...

How to mirror an iPad or an iPhone screen to a projector?

There are 2 ways to mirror from iPad, iPhone (4 or later), or iPod Touch (4th Gen or later):   1. Use an Apple original "Lightning Digital AV Adapter" or "USB-C Digital AV Multiport Adapter" to connect your device to a ViewSonic projector. You might encounter no signal if you don’t use APPLE original adapter.   2.If your projector is equipp...